Returns & Exchanges

At Utz Quality Foods, we strive to ensure every snack arrives fresh and delicious; if you are not completely satisfied with your purchase, please contact us within 30 days for a resolution.

Return Process

• 1.
  Contact Customer Care

  Reach out to our support team via our website contact form or phone with your order number and details regarding the issue with your snacks.

• 2.
  Provide Proof of Purchase

  Submit a photo of the product packaging, including the expiration date and lot code, along with your digital receipt to help us verify the quality concern.

• 3.
  Follow Return Instructions

  If a physical return is required, our team will provide a prepaid shipping label and instructions on how to securely pack the items for transit.

• 4.
  Receive Refund or Replacement

  Once your claim is processed, we will issue a full refund to your original payment method or ship out a fresh replacement of your favorite Utz snacks.